- Guru Difference
- Customer Experience
Greenlight Guru is proud to announce that users have rated us as the leading QMS for the fifteenth consecutive quarter in G2’s Summer 2022 QMS Grid Report.
In addition, Greenlight Guru has been named a Leader in the Medical QMS category, once again, and ranks as the #1 software in the Medical QMS category overall, as well as in the Small Business and Mid-Market segments.
The G2 Summer Report comes on the heels of our announcement of the MedTech Lifecycle Excellence Platform, which gives medical technology companies a purpose-built, end-to-end solution that promotes quality across the value chain of bringing devices to market. Maintaining our spot with G2 as a leading QMS software, as selected by users, affirms our commitment to providing a world-class platform equipped with the insights, capabilities, and proactiveness needed to achieve lifecycle excellence and reach market success.
The positioning of companies within the G2 Grid is determined by a combination of the Satisfaction and Market Presence scores - combined to create the proprietary G2 Score - based on the feedback provided by customers. In the QMS category, Greenlight Guru’s G2 score came seven points higher than the nearest competitor and overall satisfaction scores were three and seventeen points higher than these same companies.
Greenlight Guru ranked three points higher than its next closest competitor in the ‘quality of support’ ranking and scored a 95% in the ‘ease of doing business with’ ranking - notably above the average score of 92% across the category. These markings awarded Greenlight Guru with the Best Usability and Most Implementable badges, both new additions to the routine recognition provided by G2.
These quarterly reports are generated by organic feedback from customers at MedTech companies bringing life-changing products to patients. Additional highlights from the report included the following satisfaction ratings:
“We are pleased with the solution and would choose GG again. Throughout our partnership, GG has been evolving the product and adding capability, while increasing the ease of use" - Aaron, Consulting Medical Device Design Engineering Manager
In addition to being trusted category leaders in the QMS and Medical QMS categories, Greenlight Guru also earned numerous G2 badges that support the quality of our product:
In order to be placed in the Leader quadrant in the Grid® Report, solutions must be rated highly by G2 users and have substantial Satisfaction and Market Presence scores. Satisfaction scores consider multiple factors including product areas such as: ease of use, ease of admin, ease of setup, and if a product meets user requirements as well as customer experience factors including ease of doing business with and quality of support.
This is Greenlight Guru’s 15th consecutive quarter in the Leader position for the QMS category and our 6th quarter named as a Leader for the Medical QMS category. In collaboration with the G2 research team, Greenlight Guru assisted in the creation of this new software category so that medical device companies seeking an eQMS platform could select a platform suited to industry needs.
We want to thank all of our customers for choosing Greenlight Guru and taking the time to share their experiences. Read more customer feedback on G2’s Greenlight Guru review page. See the methodology for G2's grid reports here.
Want to see why users rank Greenlight Guru as a leading QMS software? Click here to take a quick tour of our Medical Device QMS software
Nick Tippmann is the Chief Marketing Officer for Greenlight Guru, a MedTech Lifecycle Excellence Platform (MLE) that provides an industry-specific solution to help medical technology innovators around the world use quality as an accelerator to move beyond baseline compliance and achieve True Quality. Tippmann is...