- Why Us
Greenlight Guru is proud to announce that it has been selected - by users - as the leading QMS for the fourteenth consecutive quarter in G2’s Spring 2022 QMS Grid Report.
In addition, Greenlight Guru has been named a Leader in the Medical QMS category, once again, and ranks as the #1 software in the QMS category overall, as well as the Small Business and Mid-Market segments.
Greenlight Guru ranked five and twenty-one points over its two nearest competitors, respectively, in satisfaction scores. Greenlight Guru’s G2 score - a combination of overall satisfaction, size of market presence, and quantity of reviews came in at nine points higher than the next contending QMS vendor.
These quarterly reports are generated by organic feedback from customers at medical device companies that are bringing life-changing products to patients. Users provide candid feedback on the software including the perceived pros and cons of the platform, their likelihood to recommend, and how the software is solving real business problems. In addition to providing unbiased feedback to other companies seeking a QMS vendor, this feedback directly informs our product team of the experience that our users are having with our software.
Additional highlights from the report included the following satisfaction ratings:
97% of users believe the product is going in the right direction
Users rate our quality of support at 97% and ease of doing business with at 95%
91% of users are likely to recommend Greenlight Guru
Greenlight Guru also ranked highest for its Risk Management, Change Management, [Supplier Management] Workflows, Corrective Actions, and Security and Privacy features. In addition, customers reported having the best implementation, professional services, and customer support with Greenlight Guru. In fact, the Spring Report named GG the ‘Easiest To Do Business With’, which contributes to our ability to help customers see ROI two months faster than the next leading QMS.
“We closely reviewed the top 3 offerings for an eQMS system and found Greenlight Guru the best choice. The support offered is impeccable throughout the process! From our initial discussions with the sales representatives through the on-boarding process to the support during implementation was the best! This package and Greenlight Guru's support team are the best, and I recommend a close look at this system. I can't wait for the full implementation of this SW and the elimination of a paper-based system!!” - Mike, Executive VP/Head of Compliance
“We appreciate that we don't have to maintain a paper QMS. We can save a lot of time and the team is more productive. To have all the documents that can be linked to all the different platforms, it is great!” - Karina, Quality and Regulatory Affairs Director
“It is our company's mission to improve the quality of life by helping our customers deliver safe and effective medical devices to patients and clinicians around the world,” said Francesca Cruz, VP of Customer Success at Greenlight Guru, “We deeply appreciate hearing directly from our customers on how we help them proactively overcome execution gaps and accelerate success. It further fuels our team's mission and focus to provide an end-to-end solution for medical device companies globally.”
In addition to being trusted category leaders in the QMS and Medical QMS categories, Greenlight Guru also earned numerous G2 badges that support the quality of our product:
In order to be placed in the Leader quadrant in the Grid® Report, solutions must be rated highly by G2 users and have substantial Satisfaction and Market Presence scores. Satisfaction scores consider multiple factors including product areas such as: ease of use, ease of admin, ease of setup, and if a product meets user requirements as well as customer experience factors including ease of doing business with and quality of support.
This is Greenlight Guru’s 13th consecutive quarter in the Leader position for the QMS category and our 4th quarter named as a Leader for the Medical QMS category. In collaboration with the G2 research team, Greenlight Guru assisted in the creation of this new software category so that medical device companies seeking an eQMS platform could select a platform suited to industry needs.
We want to thank all of our customers for choosing Greenlight Guru and taking the time to share their experiences. Read more customer feedback on G2’s Greenlight Guru review page. See the methodology for G2's grid reports here.
Want to see why users rank Greenlight Guru as a leading QMS software? Click here to take a quick tour of our Medical Device QMS software
Nick Tippmann is an experienced marketing professional lauded by colleagues, peers, and medical device professionals alike for his strategic contributions to Greenlight Guru from the time of the company’s inception. Previous to Greenlight Guru, he co-founded and led a media and event production company that was later...