- Why Us
Our packages are designed to be flexible based on your stage in the
product development journey.
Our seasoned MedTech Gurus will ensure that you have what you need for your QMS implementation to run smoothly, while also providing clarity around the regulatory process and best practices for managing quality throughout your device's lifecycle.
Receive a dedicated quality and regulatory expert that will provide:
These audit-tested procedures, work instructions, and forms will streamline the implementation of your quality management system and save you time during implementation and audits.
Receive these audit-tested templates for your QMS:
Do I need to buy onboarding services?
All new Greenlight Guru customers must buy our quick-start onboarding services to get started on the right foot with your quality management efforts. Quality management is about more than just staying in compliance; it’s about using quality as your competitive advantage. Our team makes that easy for you by guiding you through the software training and implementation with the support of our passionate Customer Success team and industry Gurus.
Are there any overage fees? Or data limitations?
Nope! Our packages are designed so that you know exactly what you are paying from the start. Talk to our team to determine where you should start in getting all of your projects, documents, and the right stakeholders who will actively work within your QMS included in your subscription. If you need to upgrade and scale in functionality, we will scale with you. Our team will help you upgrade to the package best fit to meet those scaling needs.
Will I have to pay for software upgrades?
How is software deployed?
Similar to many modern Software as a Service (SaaS) platforms, like Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) platforms, Greenlight Guru is a cloud-based software offered on a subscription basis that can be securely accessed anywhere via standard web browsers.
You’re probably thinking… Is my organization’s data and information safe in the cloud?
Yes — it is! Greenlight Guru's software is hosted on Amazon Web Services, which is the hosting service of choice for many fortune 100 companies that include Bayer, Siemens Healthcare, Under Armour, and even the FDA. Our team would be happy to share a system overview that covers data storage, disaster recovery, and security in order to clarify any outstanding questions regarding security when using the cloud.
What type of support is available to users?
All Greenlight Guru users (regardless of user level or permissions) have access to our Greenlight Guru Help Center for support. The mission of our help center is to get your team up to speed on using the software, study our knowledge base of QMS best practices, and stay up-to-date on the industry.