- Why Us
We are honored to announce that users have once again selected Greenlight Guru as a leading QMS vendor for the nineteenth consecutive quarter in G2’s Summer 2023 QMS Grid Report.
In addition, Greenlight Guru has been named a Leader in the overall Medical QMS category for the eighth consecutive quarter and ranks as the #1 QMS in Europe for both QMS and Medical QMS.
G2 quarterly reports are generated by organic feedback from customers at medical device companies. Users provide candid feedback on the software including the perceived pros and cons of the platform, their likelihood to recommend, and how the software is solving real business problems.
Thanks to these fanatic customer reviews, G2 awarded Greenlight Guru a total of 18 badges and twenty #1 spots across the various Grid and Index reports. These top honors included Best Results, Best Relationship, Most Implementable, and Easiest Admin.
Beyond these flattering and heartwarming accolades, we have been digging deeper into these reviews and ratings to find out just what it is that keeps customers raving about Greenlight Guru.
Once again, users heavily favored Greenlight Guru for our dedication to customer success. Thanks in no small part to our Guru Advisory services and 24/7 customer support, users ranked us #1 in:
Customers also were thrilled with our best-in-class implementation time, which averages at 2.9 months. Additionally, our Net Promoter Score of 74 was the highest among all QMS solutions.
This quarter has been a busy one for Greenlight Guru, as we have been steadily rolling out new, innovative, and game-changing products that help our customers continue striving for excellence. So, it makes sense that G2 would name Greenlight Guru as the Momentum Leader in both the QMS and Medical QMS categories.
For one, we launched Risk Solutions, a first-of-its-kind technology that pairs AI-generated insights with intuitive, purpose-built risk management workflows for streamlined compliance and reduced risk throughout the entire device lifecycle.
We released our Export Application Programming Interface (API), which lets users share their QMS data with any 3rd party software to further power consistency and visibility of critical data throughout the device lifecycle.
Additionally, we released our ROI Calculator—an interactive tool that provides MedTech companies with customized reports on the potential impact an eQMS solution can have on their business. And that’s good, because G2 just named Greenlight Guru the Best Estimated ROI in the Medical QMS category.
As a result of these massively successful product launches, users rated Greenlight Guru the highest in the Leaders Quadrant for ‘Product Going in Right Direction’ at 97%.
“Greenlight Guru has been a life-changing platform! Greenlight Guru has managed to remain state of the art, the software gives you the ability to do meaningful work by removing the mundane tasks." - QA Consultant
In addition to being named the Leader in both QMS and Medical QMS categories, Greenlight Guru proudly earned badges including:
In order to be placed in the Leader quadrant in the Grid® Report, solutions must be rated highly by G2 users and have substantial Satisfaction and Market Presence scores. Satisfaction scores consider multiple factors including product areas such as: ease of use, ease of admin, ease of setup, and if a product meets user requirements as well as customer experience factors including ease of doing business with and quality of support.
The positioning of companies within the G2 Grid is determined by a combination of the Satisfaction and Market Presence scores—combined to create the proprietary G2 Score—based on the feedback provided by customers. In the QMS category, Greenlight Guru’s G2 score came in three points higher than the nearest competitor and eleven points higher than the same competitive product in the Medical Device QMS category - further confirming that Greenlight Guru is the most purpose-built solution, specifically for medical device companies.
This is Greenlight Guru’s 19th consecutive quarter in the Leader position for the QMS category and our 8th quarter named as a Leader for the Medical QMS category. In collaboration with the G2 research team, Greenlight Guru assisted in the creation of this new software category so that medical device companies seeking an eQMS platform could select a platform suited to industry needs.
We want to thank all of our customers for choosing Greenlight Guru and taking the time to share their experiences.
Etienne Nichols is a Medical Device Guru and Mechanical Engineer who loves learning and teaching how systems work together. He has both manufacturing and product development experience, even aiding in the development of combination drug-delivery devices, from startup to Fortune 500 companies and holds a Project...