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FREE ON-DEMAND WEBINAR

HOW DESIGN CONTROLS & RISK MANAGEMENT BEST PRACTICES REDUCE CUSTOMER COMPLAINTS & CAPAS

Watch the Free Webinar


We all know how much emphasis FDA inspectors and ISO auditors place on your customer complaint and CAPA processes. And rightfully so.

But what if there were things you could do to minimize the struggles and challenges associated with customer complaint and CAPA management?

Good news. You can decrease the number of customer complaints and reduce the volume of issued CAPAs through good product development Design Controls and Risk Management practices.

In this free 60 minute webinar, 20-year medical device industry veteran, Jon Speer, founder and VP of QA/RA at greenlight.guru, will share some common challenges with managing customer complaints and CAPAs. He will share some best practices for Design Controls and Risk Management and how these practices will improve the health of your QMS.

 SPECIFICALLY THIS WEBINAR WILL COVER:

  • Influence Design Controls has on Customer Complaints
  • How Customer Complaints impact your CAPA system
  • Best practices for Design Controls
  • Best practices for Risk Management
  • Risk-based approaches to Customer Complaint and CAPA management

*Note: Limited live seats available.

 

WHO SHOULD ATTEND?

  • Medical Device Executives

  • CAPA Managers or anyone who participates in your company's CAPA Board
  • Regulatory Affairs Professionals and Management

  • Quality Professionals and Management

  • Clinical Affairs Professionals and Management 

  • R&D Engineers and Management

 

ABOUT THE PRESENTER

Jon Speer is the founder and VP of QA/RA at Greenlight Guru, a software company that produces the only modern quality management software solution exclusively for medical device companies. Device makers in more than 350 cities in 26 countries use Greenlight Guru to get safer products to market faster with less risk while ensuring compliance.

Jon is a medical device industry veteran with 20 years experience in a variety of roles including product development, project management, quality and regulatory. He is also a thought leader, speaker and regular contributor at numerous leading industry publications like MedCity News, MD+DI, Quality Digest and more.

 

Presenter

 jon-round-new

JON SPEER
Founder & VP QA/RA
Greenlight Guru

Moderator

 

nick_round

NICK TIPPMANN
Director of Marketing
greenlight.guru

greenight.guru

About greenlight guru

Greenlight Guru produces beautifully simple Quality Management Software that helps medical device companies bring safer devices to market faster while reducing risk and ensuring compliance. Visit our home page to learn more.


 

 

 

 

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