How Solvita turned manual quality reviews into predictive data with Greenlight Guru

Who is Solvita?

Solvita is an independent, not-for-profit tissue center serving donor families, medical communities, recipients, and organ procurement organizations through the recovery, processing, and distribution of tissue grafts.

Solvita’s grafts support procedures ranging from burn care to dental and sports medicine, including skin grafts for patients with third and fourth degree burns. The organization processes more than 10,000 donors a year and labels its products sterile, which places it under strict regulatory and accreditation requirements for how it documents and controls quality.

The challenge: quality data trapped in spreadsheets and silos

Tracy Ross, Director of Quality and Regulatory Affairs at Solvita, has been with the organization for 22 years. For most of that time, the team ran its quality system on paper and spreadsheets, combing through them by hand once a month to look for trends.

That left quality data exposed to entry errors and accidental changes. It also created silos: a nonconformance in one set, customer feedback in another, an audit finding in a third, each looking like an isolated event even when they needed to tell a connected story.

Training scope compounded the problem. The old system listed who fell under each document at the very end of that document, and the list went stale whenever a job title or department changed. Before every audit, the team had to rebuild those connections by hand.

Solvita had evaluated eQMS software once before, around 2018, and walked away from the process without choosing a system. The team then spent several years mapping how it wanted quality to run before returning to the market.

The solution: a purpose-built system, live in three months

When Solvita started looking for an eQMS again, they had already done the work of figuring out what their team needed, and they quickly realized that Greenlight Guru would be the best fit for them.

Solvita didn’t stop at document control. For a team that treats data as the backbone of its quality work, it isn’t enough for records to simply sit in the system. Using Greenlight Guru's API, Solvita pulls its quality data into Power BI, where the team is building trend reports across nonconformances, customer feedback, and audits.

The aim is to get ahead of problems rather than just recording them, and trending lets the team watch how often an issue recurs. So, for example, a refrigerator temperature excursion that shows up once a month, then every two weeks, then weekly, reads as a pattern to act on rather than a series of separate nonconformances. Over time, Solvita plans to connect its nonconformance, customer feedback, supplier quality, and audit data, including across the outside contractors it relies on and its sterilization partners, so a small signal in each can be read together as one picture.

Terris Weist, a data analyst by trade, built the first integration himself and had the initial report running in about a week.

The results: better data, simplified training, and increased efficiency

Data the team can trust

Structured records replaced the spreadsheet database, and the difference shows up most in data integrity.

Training scope in minutes, not audit-prep scrambles

The training scramble is over. In the old system, changing a job title or a department could create chaos in the training documentation that required manual fixes before audits. With Greenlight Guru, that’s all in the past.

A clearer story for leadership

The value of the data reaches beyond the quality team. Every piece the team can pull adds another detail to that story, and the reporting has become central enough to how Solvita runs quality that people who had never worked in Power BI are now building fluency with it. What began as a way to trend quality data has turned into the tool the team reaches for when it needs to show leadership where things stand and where they are heading.

More throughput, same headcount

When Solvita still ran quality on paper, Tracy's department had seven people focused on quality systems. Since then, the organization's output has grown, and that same team has taken on a 30 to 40 percent increase in throughput without adding anyone, absorbing the extra work without the manual overhead the old system carried.

Why Solvita chose Greenlight Guru

When Tracy advises other quality teams evaluating an eQMS, she starts with process, not software: understand how your organization works before you choose a tool. From there, she recommends weighing the vendor's willingness to help, its validation approach, how often it ships updates, and how fast it responds when something needs attention. Support availability across US and international operations matters as well.

Those criteria are why Solvita chose Greenlight Guru, and they are why the team keeps building within the system.